Privacy Policy
We take data protection seriously
The protection of your privacy when processing personal data is an important concern for us. When you visit our website, our web servers automatically save the IP address of your Internet service provider, the website from which you visit us, the web pages you visit on our site and the date and duration of your visit. This information is absolutely necessary for the technical transmission of the web pages and the secure server operation. A personalized evaluation of this data does not take place.
If you send us data via contact form, this data is stored on our servers in the course of data backup. Your data will only be used by us to process your request. Your data will be treated strictly confidential. Your data will not be passed on to third parties.
Responsible person:
Velivery GmbH & Co. KG
former AVE – Absolute Vegan Empire GmbH & Co. KG
Siemensstrasse 5
92507 Nabburg
Phone: 09433 - 20 41 3-0
e-mail: info@velivery.com
Personal data
Personal data are data about your person. This includes your name, your address and your email address. You do not have to disclose any personal data to visit our website. In some cases, we need your name and address and other information to provide you with the requested service.
The same applies if we supply you with information material on request or if we answer your inquiries. In these cases we will always point this out to you. Furthermore, we only store the data that you have automatically or voluntarily provided us with.
If you use one of our services, we generally only collect the data that is necessary to provide you with our service. It is possible that we may ask you for further information, but this is voluntary. Whenever we process personal data, we do so in order to provide you with our service or to pursue our commercial goals.
Automatically stored data
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Date and time of the request
- Name of the requested file
- Page from which the file was requested
- Access status (file transferred, file not found, etc.)
- used web browser and operating system
- complete IP address of the requesting computer
- transferred data volume
This data is not merged with other data sources. Processing is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our justified interest in improving the stability and functionality of our website.
For reasons of technical security, in particular to ward off attempts to attack our web server, this data is stored by us for a short period of time. It is not possible for us to draw conclusions about individual persons based on this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a reference to the individual user. In anonymized form, the data is also processed for statistical purposes; it is not compared with other data sets or passed on to third parties, even in excerpts. Only in the context of our server statistics, which we publish every two years in our activity report, is there a presentation of the number of page views.
Cookies
When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an internet server to your browser and stored on its hard disk. Only the internet protocol address is stored - no personal data. This information, which is stored in the cookies, allows us to automatically recognize you the next time you visit our website, which makes it easier for you to use our website. The legal basis for the use of cookies is the legitimate interest according to art. 6 para. 1 lit. f DSGVO.
Of course you can also visit our website without accepting cookies. If you do not want your computer to be recognized on your next visit, you can also refuse the use of cookies by changing the settings in your browser to "refuse cookies". You will find the respective procedure in the operating instructions of your browser. If you refuse the use of cookies, however, the use of some areas of our website may be restricted.
Google Tag Manager
This website uses Google Tag Manager. The Tag Manager does not collect any personal information. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager. Google's privacy policy regarding this tool can be found here: https://www.google.de/tagmanager/use-policy.html
Google Analytics with anonymization function
We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter "Google". Google-Analytics uses so-called "cookies", text files that are stored on your computer and thereby enable an analysis of your use of the website.
The information generated by these cookies, such as time, place and frequency of your website visit including your IP address, is transferred to Google in the USA and stored there.
We use Google Analytics with the addition "_gat._anonymizeIp" on our website. In this case, your IP address is already shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area and thus made anonymous.
Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will, according to its own information, under no circumstances connect your IP address with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.
Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over which data is collected by Google for the websites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics that no information about the website visit should be transmitted to Google Analytics. However, the Google Analytics browser disablement add-on does not prevent information from being sent to us or to other web analytics services we may use. For more information on how to install the browser add-on, please click on the link below: https://tools.google.com/dlpage/gaoptout?hl=de
If you visit our site via a mobile device (smartphone or tablet), you must click this link instead to stop Google Analytics tracking within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking the link will set an opt-out cookie in your browser, which is only valid for this browser and domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.
If you have agreed to Google linking your web and app browsing history to your Google Account, and information from your Google Account is used to personalize ads, Google will use your information along with Google Analytics data to create targeting lists for cross-device remarketing. To do this, Google Analytics first collects your Google-authenticated ID on our website, which is linked to your Google Account (i.e., personal information). Google Analytics then temporarily links your ID to your Google Analytics data to optimize our target groups.
If you do not agree to this, you can opt-out by changing the settings in the "My Account" section of your Google Account.
Google Doubleclick
Doubleclick by Google is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Doubleclick by Google uses cookies to present you with advertisements relevant to you. This involves assigning a pseudonymous identification number (ID) to your browser to help us verify which ads have been shown in your browser and which ads have been viewed. The cookies do not contain any personal information. DoubleClick's use of cookies enables Google and its partner websites to serve ads based solely on previous visits to our or other websites on the Internet. The information generated by the cookies is transferred by Google to a server in the USA for evaluation and stored there. Google observes the data protection regulations of the "Privacy Shield" agreement and is registered with the "Privacy Shield" program of the US Department of Commerce. A transfer of data by Google to third parties will only take place on the basis of legal regulations or within the scope of commissioned data processing. Under no circumstances will Google combine your data with other data collected by Google.
By using our website, you agree to the processing of the data collected about you by Google and to the aforementioned manner of data processing and the stated purpose. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. You can also prevent the collection of the data generated by the cookies and related to your use of the websites to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link under the item DoubleClick deactivation extension. Alternatively, you can also deactivate the Doubleclick cookies with this opt-out.
Doubleclick Ad Exchange
To the extent that Doubleclick Ad Exchange, a web advertising service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), places advertisements (text ads, banners, etc.) on this website, your browser may store a cookie sent by Google. or third parties. The information stored in the cookie may be recorded, collected and evaluated by Google. or third parties. In addition, Doubleclick Ad Exchange also uses so-called "WebBacons" (small invisible graphics) to collect information, which can be used to record, collect and evaluate simple actions such as visitor traffic on the website. The information generated by the cookie and/or web bacon about your use of this website is transferred to a Google server in the USA and stored there. Google uses the information thus obtained to evaluate your usage behavior with regard to the Doubleclick Ad Exchange ads. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Insofar as IP addresses are transmitted and stored in this context, this is only done to combat and filter spam/fraud (ad impression spam and click spam). This data is strictly only accessible to the anti-fraud teams. The IP address will not be linked by Google with other data stored by Google. You can prevent cookies from being stored on your hard drive and web bacons from being displayed. To do so, you must select "do not accept cookies" in your browser settings. You can find further information here: http://www.google.com/policies/technologies/ads/
Google Googleadservices / Google AdWords Conversion Tracking
This website uses tools for "online marketing" from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This serves to recognize that a visitor has found our website through a Google ad. Google uses cookies, which are stored on your computer and allow an analysis of the use of the website. The cookies for the so-called "conversion tracking" are set when you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you wish to prevent "conversion tracking", you can set your browser to block cookies from the domain "googleadservices.com". You can also exercise your right to opt-out.
If you would like more information about this practice and to know your choices about not having this information used by Google, click here:
https://www.google.com/settings/u/0/ads/authenticated
Google Dynamic Remarketing
This website uses the remarketing feature of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; "Google". The function is used to present interest-based advertisements to website visitors within the Google advertising network. The technology allows us to serve automatically generated, targeted ads after your visit to our website. The ads are based on the products and services that you clicked on the last time you visited our website. For this purpose, a so-called "cookie" is stored in the visitor's browser, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. Cookies are small text files that are stored in your browser when you visit our website. Google normally saves information such as your web request, IP address, browser type, browser language, date and time of your request. This information is used to assign the web browser to a specific computer. On the pages of the Google advertising network, the visitor can then be presented with advertisements relating to content that the visitor has previously called up on websites that use Google's remarketing function.
If you have consented to Google's linking your browsing history to your Google Account at https://www.google.com/settings/u/0/ads/authenticated and information from your Google Account is used to personalize the ads, the remarketing feature will also work across devices. Google will collect your Google ID and use it for the purpose of cross-device recognition.
According to its own statements, Google does not collect any personal data during this process. If you still do not want the remarketing function of Google, you can deactivate it by clicking OPT-OUT here.
You can also prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can read more information on how Google uses cookies in the Google privacy policy
GA Audience
Our website uses GA Audience, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter GA Audience). GA Audience uses, among other things, cookies that are stored on your computer and other mobile devices (e.g., smartphones, tablets, etc.) to help analyze the use of those devices. The data is sometimes analyzed across devices. Google Audience receives access to the cookies created in the context of the use of Google Adwords and Google Analytics. Within the scope of use, data, such as in particular the IP address and activities of the users can be transmitted to a Google. server and stored there. Google. may transfer this information to third parties where required to do so by law, or where such data is processed by third parties. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of JavaScript in your browser or by installing a tool such as 'NoScript'. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Further information on data protection when using GA Audience can be found at the following link: https://support.google.com/analytics/answer/2700409?hl=en&ref_topic=2611283
Google Web Fonts
Google web fonts (http://www.google.com/webfonts/) are used to improve the visual presentation of various information on our website. The web fonts are transferred to the cache of the browser when the page is called up, so that they can be used for the display. If the browser does not support Google web fonts or prevents access, the text is displayed in a standard font. When the page is called up, no cookies are stored for the website visitor. Data transmitted in connection with the page view is sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. They are not associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
You can set your browser so that the fonts are not loaded from the Google servers (e.g. by installing add-ons like NoScript or Ghostery for Firefox). If your browser does not support the Google fonts or if you prevent access to the Google servers, the text will be displayed in the default font of the system. For information on the privacy policy of Google Web Fonts, please visit:
https://developers.google.com/fonts/faq#Privacy
Information about the Google Privacy Policy and Google Terms of Use can be obtained directly from Google: http://www.google.com/intl/de-DE/privacy/
Trusted Shops
If you have given us your express consent to this during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose ("Rate later"), we will transmit your e-mail address for the reminder to submit a rating of your order to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they will send you an e-mail reminding you of the possibility to submit a rating. This consent can be revoked at any time by a message to us or directly to Trusted Shops.
Hotjar
This website uses Hotjar, an analysis tool of Hotjar Ltd, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta. This allows us to measure and evaluate the usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the "tracking code" and "cookie" about your visit to our website is transmitted to the Hotjar servers in Ireland and stored there. Information is collected by the tracking code. This includes: The IP address of your device (collected and stored in an anonymized format), your e-mail address including your first and last name if you have provided it to us through our website, geographic location (country only) and log data such as the referring domain, pages visited, etc. Hotjar uses this information to evaluate your use of our website, to create reports on the use of our website, as well as other services related to website use and internet analysis of the website. Hotjar also uses the services of third party companies, such as Google Analytics and Optimizely, to provide services. These third parties may store information that your browser sends when you visit the website, such as cookies or IP requests. For more information on how Google Analytics and Optimizely store and use data, please see their respective privacy policies.
You can find Hotjar's privacy policy here: https://www.hotjar.com/privacy
You can prevent Hotjar from collecting the data by clicking on the following link and following the instructions there Hotjar Opt-out
Matomo (former PIWIK) (Web analysis service)
We use the web analysis service Matomo on our website. Matomo uses cookies for this analysis. Cookies are small text files which are stored on your computer and which enable an analysis of your use of the website.
The information generated by the cookies, for example time, place and frequency of your website visit including your IP address, is transferred to our PIWIK server and stored there. Your IP address is immediately anonymized during this process, so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website is not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.
Facebook "Sign in with Facebook
We use components of the provider Facebook.com on our site. Facebook is a service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.
We use the function "Facebook Connect", which is offered by Facebook.
If you want to use this function, you will first be redirected to Facebook. There you will be asked to log in with your user name and password. Of course we do not take note of your login data. If you are already logged in to Facebook, this step will be skipped.
Afterwards, Facebook will tell you which data will be transmitted to us (public profile, friends list, email address and current place of residence). You confirm this with the "OK" button. With the transmitted data, we will create your customer account. Of course, we will not save your friends list. A permanent link between your customer account and your account on Facebook will not take place.
For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and setting options for the protection of your privacy, please refer to the Facebook privacy policy.
Digital Window
On the website we use affiliate network technologies from Digital Window Inc. (http://www.affiliatewindow.com). When you are referred to our website via an advertisement from a website that is part of the affiliate network ("Network"), this fact is stored in a cookie that the website operator places on your computer. The cookie contains a pseudonym assigned at random. If you make a purchase on our website or visit the website again within a certain period of time, the participants of the network can recognize you by the pseudonym and assign the purchase to the network. However, this information cannot be linked to your person. We do not combine this information with your personal data and do not pass on personal data to third parties. If you do not want Digital Window to use information about your behavior as described above, you can refuse to accept cookies by changing your browser setting to refuse all cookies, or you can delete the cookie.
customer account
For each customer who registers accordingly, we set up a password-protected direct access to the inventory data stored with us (customer account). Here you can view data about your completed, open and recently shipped orders and manage your address data, bank account and newsletter. You undertake to treat your personal access data confidentially and not to make them available to any unauthorized third parties. We cannot assume liability for misused passwords, unless we are responsible for the misuse.
With the function "stay logged in" we want to make your visit to our website as pleasant as possible. This function enables you to use our services without having to log in again each time. For security reasons, however, you will be asked to enter your password again if, for example, your personal data is to be changed or you wish to place an order. We recommend that you do not use this function if the computer is used by several users. We would like to point out that the function "stay logged in" is not available if you use a setting that automatically deletes stored cookies after each session.
Use of your data for advertising purposes
In addition to processing your data to process your purchase at vantastic-foods.com, we also use your data to communicate with you about your orders, specific products or marketing promotions and to recommend products or services that may interest you.
You can object to the use of your personal data for advertising purposes at any time, either in total or for individual measures, without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.
Newsletter
We use the so-called double opt-in procedure for sending the newsletter, i.e. we will only send you a newsletter by e-mail if you have expressly confirmed that you want us to activate the newsletter service. We will then send you a notification e-mail and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this e-mail. When you register for our newsletter, we will save your IP address and the date of registration. This storage is only used as evidence in the event that a third party misuses your e-mail address to register you for the newsletter without your knowledge or authorization.
If you do not wish to receive newsletters from us at a later date, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A written communication to us or our data protection officer (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every newsletter.
Our newsletter is analyzed with technologies from Agnitas and Google for click rates, time of access, etc. Detailed information about these tools can be found above in this privacy policy. To object to the use of these technologies, you have the option of clicking a personal "Do Not Track" link in each e-mail. If you do so, the "Agnitas" system will save that no usage data will be stored in the future by you as the recipient with this e-mail address.
Product recommendations by e-mail
As a customer of vantastic-foods.com you will receive regular product recommendations from us by email. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. In this way we want to send you information about products from our range that might be of interest to you based on your last purchases from us. In doing so, we comply strictly with the legal requirements.
If you no longer wish to receive product recommendations or promotional messages from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every e-mail.
Individual advertising for you
The information we receive from you helps us to constantly improve your shopping experience and make it customer-friendly and individual for you. The information you provide and the automatically generated information is used to create advertising tailored to you and your interests. For this purpose, we use existing information such as receipt and read confirmations of e-mails, information about your computer and connection to the Internet, operating system and platform, your order history, your service history, date and time of your visit to the homepage, products you have viewed.
We use this information exclusively in pseudonymized form. By analyzing and evaluating this information, we are able to improve our websites and our Internet offer, and to send you individual advertising. This means advertising that recommends products to you that might actually interest you. Our aim is to make our advertising more useful and interesting for you. Therefore, the evaluation and analysis of the pseudonymized data collected from you helps us to ensure that we do not send you advertising indiscriminately. Rather, we send you advertising, such as newsletters, product recommendations, by e-mail or letter advertising, which correspond to your areas of interest. In this respect, we also compare, for example, which of our advertising e-mails you open in order to avoid sending you unnecessary e-mails.
I agree that vantastic-foods.com may use my personal data and other information stored in my customer account, as well as pseudonymous usage data, to present me with personalized advertising and/or special offers and services.
If you do not wish to receive personalized advertising, you can object to this at any time, either in total or for specific measures. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.
Lotteries, market and opinion research
In the case of competitions, we use your data for the purpose of notification of prizes and advertising our offers. You may find detailed information in our terms and conditions of participation for the respective competition.
We also use your data for market and opinion research. Of course, we will only use it anonymously for statistical purposes and only for Velivery GmbH & Co. KG. Your answers in surveys will not be passed on to third parties or published. We do not store the answers from our surveys together with your e-mail address or other personal data.
I agree that Velivery GmbH & Co. KG may process and use my personal data for market and opinion research for its own purposes.
You can object to the use of your data for market and opinion research at any time, either in full or for specific measures, without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every survey e-mail.
Security
We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are bound to the valid data protection laws.
Whenever we collect and process personal data, it is encrypted before it is transferred. This means that your data cannot be misused by third parties. Our security precautions are subject to a continuous improvement process and our privacy policy is constantly being revised. Please make sure that you have the latest version.
Rights of data subjects
You have the right to information, correction, deletion or restriction of the processing of your stored data, a right to object to the processing as well as a right to data transferability and to complain in accordance with the requirements of data protection law at any time.
Right to information
You can request information from us as to whether and to what extent we process your data.
Right to correction
If we process your data that are incomplete or incorrect, you can demand that we correct or complete them at any time.
Right to deletion
You can demand the deletion of your data from us if we process them illegally or if the processing interferes disproportionately with your legitimate protection interests. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated storage obligations.
Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, provided that there is no legal obligation to retain them.
Right to limitation of processing
You can demand that we limit the processing of your data if
- you dispute the accuracy of the data, for a period of time that allows us to verify the accuracy of the data.
- the processing of the data is unlawful, but you refuse to have it deleted and instead demand a restriction on the use of the data,
- we no longer need the data for the intended purpose, but you still need the data to assert or defend legal claims, or
- you have lodged an objection to the processing of the data.
Right to data transferability
You may require us to provide you with your data that you have provided to us in a structured, common, machine-readable format and that you may transfer such data to another responsible party without hindrance from us, provided that
- we process this data on the basis of a revocable consent given by you or for the fulfilment of a contract between us, and
- this processing is carried out using automated procedures.
If technically feasible, you can request us to transfer your data directly to another responsible party.
Right of objection
If we process your data out of a legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons.
Right of complaint
If you are of the opinion that we are processing your data in violation of German or European data protection law, please contact us so that we can clarify any questions. Of course you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.
If you wish to assert any of the above rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.
Changes to this Privacy Policy
We reserve the right to change our privacy policy if new technologies make this necessary. Please make sure that you have the latest version. If fundamental changes are made to this data protection declaration, we will announce these on our website.
All interested parties and visitors to our website can contact us regarding data protection issues at
Mr Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Tel.: 0941 2986930
Fax: 0941 29869316
E-Mail: anfragen@projekt29.de
Internet: www.projekt29.de
